Cookie Policy

Last updated: October 2023

Indivior Independence is committed to protecting your privacy and ensuring that your online experience is safe and enjoyable. As part of this commitment, We use Piwik PRO Analytics Suite as the analytics software for our website and our consent management tool. Piwik PRO is a company with it’s EMEA headquarters based in Poland, Piwik PRO SA, ul. św. Antoniego 2/4, 50-073 Wrocław, Poland.

We collect data on visitors to our website by using cookies. We collect and process the following data/information using Piwik PRO:

Cookie name Category Expires Extends Type Purpose
_pk_id. Analytics & performance 13 months Never First-party cookie Used to recognize visitors and hold their various properties. The randomly generated ID (hexadecimal number) used for recognizing visitors. In cross-domain tracking, the cookie ID is passed in the URL parameter and saved in the _pk_id cookie. Items such as who the visitor is (by their unique ID), when the cookie was first used, the number of times the user has visited the website and what day/time they visited. Don’t read screen resolution and browser plugins from visitor’s device.
_pk_ses. . Analytics & performance 30 minutes Automatically First-party cookie Shows an active session of the visitor. If the cookie isn’t present, the session finished over 30 minutes ago and it was counted in a pk_id cookie. No data is stored in this cookie.
ppms_privacy_ Consent Manager 365 Days or 30 minutes if tracked anonymously Automatically First-party cookie Stores the visitor’s consent to data collection and usage.

For more information on Cookies used by Piwik CLICK HERE

We calculate metrics such as bounce rate, page views and sessions to understand how our website is used. We may also create visitor profiles based on browsing history to analyse visitor behaviour.

We host Piwik PRO on a Public cloud in the European Union and the data is stored on servers located in Germany.

The legal basis for the data processing is your consent pursuant to Art. 6 (1) a) DSGVO. Piwik PRO does not share data about you with other sub-processors or third parties and does not use it for its own purposes.

What are cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.

There are two main types of cookies: session cookies and persistent cookies. Session cookies are deleted from your device when you close your web browser, while persistent cookies remain stored on your device until their expiration date or until you delete them.

We use the following types of cookies:

Essential cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance and Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

How does Indivior Independence use cookies?

We use cookies for a variety of purposes, including to:

  • Analyze and understand how our website is used
  • Personalize your online experience
  • Improve the performance and functionality of our website
  • Show you relevant content and advertising.

We also use cookies to track your use of our website for analytical purposes. We use this information to understand our users better and to optimise our website.

We use both first-party cookies (cookies set by Indivior Independence) and third-party cookies (cookies set by a third party other than Indivior Independence). Third-party cookies are used to provide certain services or to track your use of our website for analytical and marketing purposes.

You can find more information about the cookies we use and the purposes for which we use them HERE.

Third-Party Cookies

Vimeo

We use a Video streaming platform called Video. Vimeo is headquartered in New York City, New York, United States.

Vimeo is a video-streaming and hosting platform. It allows users to upload, share, and view videos. Vimeo offers various plans, including options for individuals, businesses, and organizations, to host and share their video content. Vimeo allows us to present you with high-quality content directly on our website.Vimeo’s embeddable video player uses first-party cookies that are considered essential to the video player experience. They do not use third-party analytics or advertising cookies when their video player is embedded on our website unless:

  1. the website visitor is logged into their Vimeo account
  2. Indivior UK Ltd who embed the video(s) have not implemented the Do Not Track Parameter (?dnt=1). This is standard policy for videos uploaded and shared from the platform.

You have the right to opt out of non-essential cookies (see Vimeo’s Cookie Policy);

Below are the 2 essential cookies that are always set by Vimeo when you visit a page with a Vimeo Video embedded within it.

Vimeo Cookie Category Expires (minutes) Type Purpose
__cf_bm Functional When browser is closed Third Party Cookie The __cf_bm cookie, which is part of Cloudflare’s Bot Management service and helps mitigate risk associated with spam and bot traffic. It does not collect user information or user behaviour on the website.
VUID Functional 12 months Third Party Cookie Purpose: The primary purpose of the “vuid” cookie is to track user interactions with Vimeo videos embedded on our website. It records information about how the user interacts with the video, such as when they start or stop watching, adjust the volume, or engage with video controls.

The Vimeo player cookie (vuid) for visitors who are logged in to a Vimeo account. Additional analytics cookies are dropped for users who are logged in to a Vimeo account as detailed above. Additional information on these cookies below:

The “player” cookie with a value of “” (empty string) when using Vimeo serves the purpose of saving certain settings and preferences related to the embedded Vimeo video player. Specifically, it stores information about the user’s settings before they play an embedded Vimeo video.

For example, if a user adjusts the volume or video quality settings while watching a Vimeo video on a website, this cookie helps remember those preferences. So, the next time the user watches a Vimeo video on the same website or page, their preferred settings are automatically applied, providing a more personalized and consistent viewing experience.

It’s worth noting that this cookie is generally benign and doesn’t store personally identifiable information (PII).

Vimeo allows you to manage the cookies it holds on you here: HTTPS://VIMEO.COM/COOKIE_POLICY

Cloudflare

Cloudflare is a content delivery network (CDN) and cloud security platform that provides website optimisation, security, and performance services. It acts as a mediator between a website’s server and its visitors, improving the speed and reliability of the website while also protecting it from online threats. Cloudflare headquarters can be found Cloudflare, Inc. 101 Townsend St. San Francisco, CA 94107. It’s data protection officer can be contact on this email address, [email protected].

By default, cookie data may be processed in Cloudflare’s data centre in the United States and is subject to the cross-border data transfer section 7 of the Cloudflare Privacy Policy. Also defined in the Cloudflare Privacy Policy, all the cookies listed below are necessary to provide the core services:

Cloudflare Cookie Category Expires (minutes) Type Purpose
__cflb Functional lasts from several seconds up to 24 hours Third Party Cookie Cloudflare sets a __cflb cookie with a unique value on the first response to the requesting client—Cloudflare routes future requests to the same origin, optimising network resource usage.
__cf_bm Functional 30 minutes of continuous inactivity by the end user Third Party Cookie Used to identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for these bot solutions to function properly

For further information on how Cloudflare manages cookies please click here for their Cookies page and here for their privacy policy

How to manage cookies?

You can change your consent status at any time by accessing the privacy preference centre by clicking on the cog in the bottom right corner of every page. Click on the cog to manage your data privacy and consent settings for the Indivior-Independence.com website. We gather data to continually improve your experience on our website. We’ll only collect and use data for purposes you’ve consented to.

If you click on the privacy preference cog it will open up your consent form allowing you to change each preference on or off.

You can also delete already set cookies by adjusting your browser settings. Please note that if you choose to reject all cookies, you may not be able to use all of the features of our website. Please consult your browser’s documentation for instructions on how to do this.

For more information about cookies and how to manage them, you can visit WWW.ALLABOUTCOOKIES.ORG.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our use of cookies and similar technologies or to comply with legal requirements. Any changes will be actionable within the cookie consent banner allowing users to consent (or not) before any cookies are applied.

Contact us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at [email protected]